Legal notice

 

 

LEGAL NOTICE

The Lab Hair Factory Hand-finished wigs and bundles, atelier-made and shipped worldwide.

1. Company Information

This website, thelabhairfactory.com, is owned and operated by The Lab Hair Factory ("we", "us", "our"), a sole trader based in the United Kingdom, trading in the sale of premium hair and hair accessories.

Contact:

2. Purpose of This Site

The Lab Hair Factory operates an online storefront selling handcrafted wigs and hair bundles for personal use. All product descriptions, imagery and pricing on this site are provided in good faith and are subject to the Terms of Sale governing each purchase.

3. Governing Documents

By using this site, browsing our catalogue, joining our waitlist, or placing an order, you agree to the following:

These documents together form the full legal relationship between you and The Lab Hair Factory. Please read them carefully before placing an order.

4. Intellectual Property

All content on thelabhairfactory.com — including product photography, editorial imagery, brand marks, wordmarks, campaign copy and page design — is the property of The Lab Hair Factory and is protected under UK and international copyright law. No content may be reproduced, redistributed, or used for commercial purposes without written permission.

The name "The Lab Hair Factory", associated logos and the phrase "The House of Hair" are unregistered trade marks of the business and may not be used without permission.

5. Product Imagery Disclaimer

Every unit is hand-finished. Slight variations in hair texture, weight, colour tone and closure construction may occur between the imagery displayed online and the piece you receive. These variations are inherent to handmade goods and are not considered defects.

6. Bespoke & Enquiry Items

Certain products listed on this site — including our Exclusive Drops (Obsidian Curl, Ivory Luxe, Noir Sleek, Onyx Wave) — are sold on a bespoke basis. Pricing, availability, and lead times for these items are quoted individually on written enquiry. Any quotation given is valid for 14 days from the date issued unless otherwise stated.

7. Governing Law & Jurisdiction

This site, and any purchase made through it, is governed by the laws of England and Wales. Any dispute arising from your use of this site or your purchase shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to This Notice

We may amend this notice, our Terms of Sale, Privacy Policy or Refund Policy from time to time. Any changes take effect immediately on being posted to this site. The "Last updated" date on each policy page reflects the most recent revision.

9. Contact

If you have a legal query, a copyright concern, or need to reach the business owner in writing, please email hello@thelabhairfactory.com with the subject line "Legal — [your topic]". We aim to respond within 5 working days.